20 Must-Know Business English Phrases for Work (With Examples and Practice Exercises)
- Erin West
- Jun 20
- 5 min read
Updated: 5 days ago

Want to sound more confident and natural at work?
In the real world of business, native speakers use short, punchy phrases that aren’t always taught in textbooks. If you’ve ever heard someone say things like Let’s touch base or It’s still up in the air and weren’t sure what they meant, this list is for you. Here are 20 must-know Business English phrases for work that professionals use every day — plus simple examples and practice exercises to help you use them with confidence.
TOUCH BASE
idiom
to talk to someone for a short time to give or get an update
Let’s touch base tomorrow after the client meeting.
TAKE THE LEAD
idiom
to be the first to start something; to be the person who guides or manages a task or group
Bill, can you take the lead on the presentation next week?
THINK OUTSIDE THE BOX
idiom
to think in a creative or different way
We need to think outside the box if we want to stand out from the competition.
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PUSH BACK THE DEADLINE
phrase
to move the deadline to a later date or time
We’re not ready yet, so we’ll need to push back the deadline by a week.
RUN something BY someone
phrasal verb
to quickly show or explain something to someone to get their opinion or approval
Can I run this idea by you before the meeting?
TAKE OWNERSHIP
phrase
to accept responsibility for something and work hard to make it successful
She took ownership of the project and made it a success.
IN THE LOOP
idiom
informed and up to date about something
Please keep me in the loop about any changes to the schedule.
GIVE (someone) A HEADS-UP
phrase
a warning or piece of information given in advance to prepare someone for something
Just a heads-up — the meeting has been moved to 2 PM.
Thanks for the heads-up!
Can you give me a heads-up next time before making any changes?
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IN A NUTSHELL
idiom
said in a short and clear way
In a nutshell, the project is behind schedule but still on track to finish.
CUT CORNERS
idiom
to do something too quickly or cheaply by skipping steps or lowering quality
They cut corners on the design, and now the app keeps crashing.
FLAG something
verb
to mark something as important or needing attention
If you see any errors in the report, please flag them for review.
TAKE A SHORTCUT
phrase
to use a faster or easier way to do something — often by skipping steps
We found a shortcut that saves us two hours of manual work each week.
I know it's tempting to take a shortcut, but we need to do this properly.
LAY OUT (laid out, laid out) options/ plan/ proposal/ details, etc.
phrasal verb
to explain or show something clearly and in an organized way
They laid out the options during the meeting and asked for feedback.
UP IN THE AIR
idiom
not yet decided or settled, still uncertain
Our vacation plans are still up in the air because we don’t know if we’ll get time off.
CALL THE SHOTS
idiom
to be the person who makes the decisions
In this project, Jack is calling the shots.
IN THE PIPELINE
idiom
being planned or worked on
We have three new products in the pipeline.
REACH OUT
phrasal verb
to contact someone
I’ll reach out to the client later today.
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RAMP UP effort/ production, etc.
phrasal verb
to increase
They’re ramping up production to meet demand.
THE BOTTOM LINE
noun
the most important point; the final result
The bottom line is we need to finish this by Friday.
WRAP UP
phrasal verb
to finish something
Let’s wrap up the meeting — we’ve covered everything.
Practice Business English Phrases for Work. Part 1.
Choose the correct phrase to complete each sentence.
1.
We finished discussing the current issue, and she _____ the next steps during the meeting.
A) lay off
B) laid out
2.
Experienced developers know when it's okay to take _____ and when to stick to the full process.
A) shortcuts
B) bottlenecks
3.
His promotion is up in the _____ — management hasn’t decided yet.
A) clouds
B) air
4.
We had to _____ the deadline because the client requested more changes.
A) pull up
B) push back
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5.
Feel free to _____ if you have any questions about the project.
A) reach out B) write off
6.
In a _____, we need more time.
A) briefing B) nutshell
7.
We have several new products _____ for next year.
A) in the pipeline
B) in the schedule
8.
Everyone on the team helps, but Jen’s the one _____ when it comes to final decisions.
A) calling the shots
B) running the numbers
9.
We need to _____ production to meet demand.
A) ramp up
B) slow down
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10.
The _____ line is we need to cut costs.
A) final
B) bottom
ANSWER KEY
1. We finished discussing the current issue, and she laid out the next steps during the meeting.
A) lay off
B) laid out
2. Experienced developers know when it's okay to take shortcuts and when to stick to the full process.
A) shortcuts
B) bottlenecks
3. His promotion is up in the air — management hasn’t decided yet.
A) clouds
B) air
4. We had to push back the deadline because the client requested more changes.
A) pull up
B) push back
5. Feel free to reach out if you have any questions about the project.
A) reach out
B) write off
6. In a nutshell, we need more time.
A) briefing
B) nutshell
7. We have several new products in the pipeline for next year.
A) in the pipeline
B) in the schedule
8. Everyone on the team helps, but Jen’s the one calling the shots when it comes to final decisions.
A) calling the shots
B) running the numbers
9. We need to ramp up production to meet demand.
A) ramp up
B) slow down
10. The bottom line is we need to cut costs.
A) final
B) bottom
Practice Business English Phrases for Work. Part 2.
Listen to the dialogue between Jenna (Project Manager) and Luis (Marketing Lead) and fill in the blanks.
FULL TRANSCRIPT
Jenna: Hi Luis, do you have a minute? I wanted to touch base about the campaign timeline.
Luis: Sure — I also wanted to run something by you. The client asked for some changes — they’re not huge, but they want the concept to feel fresher, more creative. So we might need to push back the deadline by a few days.
Jenna: That’s okay. Just give me a heads-up next time when things shift — the design team’s schedule is pretty full.
Luis: You’re right — I should have flagged it earlier. Sorry about that.
Jenna: That’s okay. Thanks. So what exactly is the client looking for?
Luis: They want something that really pops — more engaging visuals, a stronger message. We’ll need to think outside the box this time.
Jenna: Got it. Will the designers need extra time? We should update the timeline if that’s the case.
Luis: Probably a couple of extra days — I’ll check with them and confirm.
Jenna: Great. Almost forgot! There’s something else. Can you take the lead on the next client call? You really understand their style.
Luis: Absolutely, happy to. Just so I’m clear — we’re refreshing the concept a bit, adjusting the timeline, and making the visuals more dynamic, right?
Jenna: Exactly. And let’s not cut corners this time. The last project got stressful with those last-minute edits.
Luis: Understood. I’ll make sure the team takes ownership and keeps the quality up.
Jenna: Great. Let’s talk again tomorrow and review the new plan.
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