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Expectations vs Reality: Business English for Evaluating Results
When professionals evaluate performance and results, they often compare what was expected with what actually happened.
In this lesson, you’ll learn Business English for evaluating results: explaining disappointing figures, benefits that never appeared, and unexpected successes. You’ll hear five expressions in short conversations, then use them yourself in the speaking tasks. Say your response aloud before checking the sample answer.
Business English for Evaluating Results: Listening and Speaking Practice
Listen to the recordings, then choose the statements A, B, or C. Listen again and complete the gaps.
1. Sales Are Up?
1.1. Which statement best describes the company’s results?
Answer
The correct answer is B.
A. Sales increased, but profit stayed the same.
B. Profit increased, but less than expected.
C. Profit increased as expected, despite higher shipping costs.
1.2. Listen again. Complete Kelly’s sentence.
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